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Cookies Policy
This Cookies Policy explains how Golden Empire Casino uses cookies and similar technologies when you visit or use our website. It describes the types of information these technologies may collect, why they are used and the choices available to you. This policy is intended for players in Australia and should be read together with our Privacy Policy, Terms and Conditions and any other notices that apply to the services.
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1. What cookies are
Cookies are small text files placed on your computer, phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate properly, keep an account secure, remember selected preferences and provide information about how the website is used.
In this article
Some cookies are placed directly by Golden Empire Casino. Other cookies may be placed by service providers that support website functions such as security, analytics, payments, customer support, content delivery or marketing measurement. These providers may use cookies, pixels, tags, software development kits and other similar technologies for the purposes described in this policy.
Cookies may collect information such as an online identifier, device type, browser type, operating system, approximate location, referral information, pages viewed, links selected and the date or time of activity. The information collected depends on the type of cookie, the device you use, the browser settings you have selected and the way you interact with the website.
A cookie does not normally contain information such as your password in plain text. However, information collected through cookies may be linked with other information associated with your device, browser, account or use of our services. For this reason, cookie information may be treated as personal information where applicable under Australian privacy laws.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may vary according to its purpose, the service provider and your device settings.
2. How Golden Empire Casino uses cookies
Golden Empire Casino may use cookies and similar technologies for several purposes. The technologies used on a particular page may depend on the functions available, whether you are logged in, your browser settings and the choices you make through our cookie controls.
Essential cookies
Essential cookies help the website provide functions you have requested. They may support account access, page navigation, session management, security checks, fraud prevention, responsible access controls and the operation of games or other online services. Without these cookies, some parts of the website may not operate correctly. They are generally used because they are necessary to provide a service or feature you have chosen to use.
Preference and functionality cookies
These cookies help remember choices such as language, region, display preferences, login options or other settings. They can make future visits more convenient and reduce the need to enter the same information repeatedly. If you disable these cookies, you may need to reset your preferences each time you visit, and some website features may be less convenient.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on a page, general device or browser information and whether a page or function works as expected. This information can help us identify technical issues, improve website design, monitor performance and make the online experience clearer.
Security and risk-management technologies
Cookies and similar technologies may be used to identify unusual activity, protect accounts, reduce automated abuse, support transaction security and help prevent fraud. Information collected for these purposes may include device characteristics, browser information, network details and activity patterns. These measures are intended to protect players and the website, but no online security measure can remove every risk.
Advertising and marketing cookies
Where these technologies are used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show content that may be more relevant to your interests. These technologies may be provided by third parties. You can manage available choices through our cookie controls, your browser settings or tools provided by the relevant service.
3. Third-party technologies and information sharing
Some website functions may be supplied by third parties. Examples may include hosting, security, analytics, payment support, identity or age verification, customer service, content delivery and marketing measurement. These providers may use cookies or similar technologies on our behalf or in accordance with their own privacy practices.
Third-party services may collect information such as an online identifier, IP address, device type, browser type, approximate location, referral information, pages visited, actions taken and the date or time of activity. The information collected will depend on the service and how you interact with it. We do not control every cookie used by an external provider, so you should review that provider's own privacy information where relevant.
Cookie information may be combined with other information for purposes such as maintaining a secure session, understanding website performance, preventing misuse, improving services or measuring communications. Cookies do not override your account security, responsible gambling choices, age requirements or any access restrictions that apply to our services.
We may disclose information collected through cookies where reasonably required to provide the website, operate supporting services, protect our rights, investigate suspected fraud or misuse, comply with a legal obligation or respond to a lawful request. Any handling of personal information is subject to applicable privacy requirements and our Privacy Policy.
Cookies and children
Our online gambling services are intended for adults who are legally permitted to use them. We do not knowingly use cookies to collect information from children for gambling participation. If you believe that a child has provided information through the website, do not allow the child to continue using the services and raise the matter through the contact channel made available on the website.
4. Your cookie choices
When cookie controls are available, you may be able to accept all cookies, reject non-essential cookies or choose individual categories. Your selection may be stored in a cookie or similar local setting so that the website can remember it. If you clear your browser data or use a different device or browser, you may be asked to make your selection again.
You can also manage cookies through the settings in your web browser. Most browsers allow you to view, block, delete or restrict cookies. Browser help pages usually explain how to control cookies, clear stored website data and receive a warning before cookies are placed. The exact steps vary between browsers and devices.
- Blocking essential cookies may prevent account, security or website functions from working properly.
- Disabling preference cookies may cause the website to forget settings or require repeated selections.
- Restricting analytics cookies may reduce the information available to improve website performance.
- Blocking advertising cookies may not remove all advertising, but it may make advertising less personalised.
- Deleting cookies does not necessarily delete information already held in an account or by a service provider.
- Your settings may apply only to the device and browser where you make the change.
Some devices also provide controls for advertising identifiers, app permissions, tracking and privacy settings. These controls are managed by the device or platform provider and may operate separately from our website cookie controls. If you use more than one device, you may need to review the settings on each device.
You may continue to use the website if you reject non-essential cookies, although parts of the online experience may be affected. Where a cookie is necessary for a feature you have requested, refusing it may mean that the feature cannot be provided. You can change your preferences at any time using the available cookie settings or by adjusting your browser controls.
Responsible use of cookie controls
Cookie settings are separate from account controls relating to gambling activity. Changing your cookie preferences does not change deposit limits, session controls, self-exclusion arrangements, account restrictions or other responsible gambling settings. If you need help managing your gambling, use the responsible gambling tools and information made available on the website.
5. Privacy, retention and policy updates
Information obtained through cookies is handled for legitimate website, security, service and compliance purposes. We take reasonable steps to protect information against unauthorised access, loss, misuse or disclosure. Access to information may be limited to people and service providers who need it for an approved business or operational purpose.
We retain cookie-related information only for as long as reasonably needed for the purpose for which it was collected, to maintain records, resolve disputes, meet security needs or satisfy applicable legal and regulatory obligations. Retention periods can differ depending on the type of information, the purpose of processing and the requirements that apply.
This Cookies Policy may be updated when our website, technology, service providers, business practices or legal obligations change. The latest version will be made available on this page, with the effective date or other notice used where appropriate. You should review this policy from time to time so you understand how cookies and similar technologies are used.
This policy does not create rights or obligations that are inconsistent with applicable law. If another policy, notice or consent screen provides more specific information about a particular service or technology, that information may apply to the relevant activity. Our Privacy Policy contains further information about the collection, use, disclosure and management of personal information.
Questions about this policy
If you have a question about this Cookies Policy, your cookie choices or the handling of information collected through the website, use the contact method made available on the Golden Empire Casino website. Please do not include passwords, payment details or other sensitive information unless it is specifically requested through a secure process.
By continuing to use the website, you acknowledge that cookies and similar technologies may be used in accordance with this policy, subject to the choices and controls available to you. Where consent is required, we will seek it through the relevant website notice or settings tool.
